Job Description

Job Description

Job Description:

• Top Skills Clarity PPM 16.3x, Clarity PPM New UI, GEL scripts, Java/ Web Services/XOG
• This position will have responsibility for support and enhancements of a highly visible and strategically significant Project and Portfolio Management application.
• The candidate must have Clarity PPM technical and functional experience.
• Key Responsibilities:
• The role requires the candidate to integrate with, and actively contribute to a well-established application and PMO tools support team.
• Candidate must have strong technical skills coupled with good customer facing skills while being able to troubleshoot and problem solve application issues independently.
• The ideal candidate will provide excellent technical and end user application support.

Responsibilities will include:

• Provide application and subject matter expertise, in both Clarity PPM technical and functional areas.
• Architect, recommend, and design systems solutions that meet customers' requirements; manage implementation of solutions architected.
• Configuration and customization of Clarity PPM components including objects, portlets, process workflows, lookups, etc.
• Mange all technical aspects of the Clarity PPM upgrades - Research, testing, troubleshooting, planning, documenting differences, implementing, defining processes and standards.
• Support the development of training materials for the end-user
• Clarity PPM Support and Training - Strong knowledge of the Clarity PPM tool with the ability to train users of a wide range of roles: - PMO Power users/Clarity Leads, Project Managers and Time Entry users.
• Experience with building, deploying, and communicating change through eLearning software. Communicate effectively with colleagues and partners in a global company.
• Represent and ensure end users interests when implementing functional changes in partnership with vendor partners and technical teams.
• Monitor support queue- work directly with users on Clarity issues.
• Clarity PPM Support - support the needs of the Clarity community at an enterprise level.
• Candidate is expected to be a self-starter who will actively contribute to the stability, support, and maturity of the product as well as any additional responsibilities supporting corporate applications.
• Maintain existing Clarity website on the company intranet which hosts informational resources, training material, job aids, etc. Create new artifacts on the Clarity website.
• Participate in system updates and upgrades testing and related activities (creation and execution of test scripts, coordination of UAT testing communication, etc.)

Work Experience And Skills:

• 5+ years' experience in managing Clarity at a technical level, leading upgrades, and system troubleshooting
• Experience with Clarity PPM 16.3x
• Experience with Clarity PPM New UI
• In-depth experience with developing and fine-tuning MS SQL queries as well as Clarity PPM Entity Relationship Diagram.
• Design and development of Clarity PPM portlets. Advanced level of experience with NSQL queries.
• Development of processes in Clarity PPM using GEL scripts.
• Knowledge of Clarity PPM Web Services/XOG and Java for Clarity PPM integration with other applications.
• Hands on expertise with all aspects of implementations, requirements gathering & analysis, design, configuration, and testing.
• Strong computer skills including Microsoft Office (with advanced proficiency in MS Excel), MS Teams, MS SharePoint, and MS Project.
• Excellent troubleshooting abilities and analytical skills.
• Strong written and verbal communication skills.
• Proactive, self-motivated, detail-oriented, and creative.

Education:

• Bachelor's Degree in Computer Science or a similar major preferred
• Licenses/Certifications:
• ITIL Foundations v4 within 180 Days Pref

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