Consumer Affairs Representative ll (French Speaking) Job at Hamilton Beach, Southern Pines, NC

dEJPWGVxTThFS2lsdU9ybk42QjU2U0I2NVE9PQ==
  • Hamilton Beach
  • Southern Pines, NC

Job Description

Consumer Affairs Representative ll (French) - Southern Pines, North Carolina or Richmond, VA

At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company.

We are seeking qualified candidates for position of Consumer Affairs Representative ll at either our Southern Pines, NC facility or our Corporate Headquarters in Richmond, VA. This is a salaried, overtime eligible, office environment, Monday - Friday 8:00 - 5:00 pm role. This role is the first line of communication for our customers. For this role, fluency in both English and French (spoken and written) is required.

Responsibilities of the position include:

  • Answer, process, and document incoming phone calls, emails, and letters from retail consumers in a fast-paced call center environment

  • Provide exceptional customer support in both English and French

  • Troubleshoot consumer concerns and offer effective solutions

  • Maintain accurate and professional customer interaction records

Requirements of the position include:

  • High school diploma or equivalent

  • Fluency in both English and French (spoken and written)

  • Six months of customer service experience

  • Excellent verbal and written communication skills

  • Computer skills, with experience in data entry, email, and the internet

  • The ability to work well in a fast-paced, team environment

Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

Required
Preferred
Job Industries
  • Other

Job Tags

Casual work, Work at office, Monday to Friday,

Similar Jobs

Dominium Management Services, LLC

Apartment Maintenance Technician Job at Dominium Management Services, LLC

 ...challenge yourself to develop both personally and professionally. We are currently seeking a Maintenance Technician to join our team at Park Haven , a 176 unit apartment community in Brooklyn Park, MN. Position Summary: As a Maintenance Technician, you will... 

Cepheid

Learning Experience Designer Developer Job at Cepheid

 ...yourself. Were building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and...  ...address the worlds biggest health challenges. The Learning Experience Designer-Developer for Beckman Coulter Diagnostics is responsible... 

Amazon

Business Analyst Intern 2026 Job at Amazon

 ...Amazon Operations & Retail Internship At Amazon we are seeking to find passionate and analytical...  ..., and implementing solutions that drive business efficiency. You'll gain hands-on...  ...visualization techniques from experienced analysts. Develop into a valued team member by... 

OSL Retail Services Inc

Wireless Retail Sales Associate - W2083 Job at OSL Retail Services Inc

 ...sales join us and experience the OSL difference! Our Commitment to You Were a dynamic, people-centric company excelling in outsourced sales for North Americas top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7... 

Femtech Insider Ltd.

Associate Director, Data Governance Job at Femtech Insider Ltd.

 ...Planned Parenthood is the nations leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nations largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion...