Customer Service Representative - Entry Level - Immediate Hire Job at MS Incorporated, Indianapolis, IN

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  • MS Incorporated
  • Indianapolis, IN

Job Description

We are hiring Entry Level Customer Service Representatives to support our live events, community outreach programs, and face-to-face marketing campaigns for mission-driven organizations. If you’re energetic, people-focused, and ready to start immediately, this is a great opportunity to build a meaningful career with a supportive, fast-growing team.

Position Overview

As a Customer Service Representative, you’ll be the first point of contact at events and community activations. Your role focuses on engaging with the public, answering questions, providing information about campaigns, and creating positive brand experiences for nonprofit and ethical organizations.

This is an entry-level role with paid training , ideal for individuals looking to develop communication, customer service, and event support skills.

Key Responsibilities

  • Represent nonprofit and ethical brands at live events, outreach sites, and promotional activations

  • Greet attendees, answer questions, and share information about campaigns and services

  • Assist with event setup, registration, logistics, and distribution of promotional materials

  • Engage with community members to build awareness and support for campaigns

  • Gather customer feedback and track interactions to help improve event performance

  • Work closely with outreach and marketing teams to ensure smooth event operations

  • Troubleshoot on-site issues with a professional, solution-oriented approach

  • Provide friendly, enthusiastic, and high-quality customer service throughout each event

Qualifications

No experience is required — full, paid training is provided.

You’ll be successful in this role if you:

  • Communicate clearly and confidently

  • Have a positive, outgoing, and customer-first attitude

  • Are organized and able to multitask in fast-paced environments

  • Are reliable, proactive, and eager to learn

  • Work well both independently and in team settings

  • Are available for some evening and weekend shifts

  • Are 18+ and legally authorized to work in the U.S.

Preferred (not required):

  • Experience in customer service, retail, hospitality, or event support

What We Offer

  • Immediate start dates

  • Paid training with ongoing mentorship

  • Competitive hourly pay + weekly performance bonuses

  • Rapid advancement into team leadership, event coordination, or account management

  • Flexible scheduling

  • A fun, supportive, high-energy team environment

  • Hands-on experience in customer service , event marketing , and community outreach

  • The opportunity to make a meaningful impact through mission-driven campaigns

Ideal Candidates

This role is perfect for:

  • Entry-level job seekers

  • Individuals from retail, hospitality, or food service looking for a career change

  • Recent graduates or career switchers interested in marketing, events, or nonprofit work

  • Anyone passionate about community engagement and personal growth

Job Tags

Hourly pay, Weekly pay, Full time, Flexible hours, Weekend work, Afternoon shift,

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