Job Description
Job DescriptionJob DescriptionWe are seeking a dedicated and enthusiastic Printing Estimator/Customer Service Representative to join our team. Must know printing . In this role, you will be the first point of contact for our clients, providing exceptional service and support. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that every customer interaction is positive and productive.
Duties
- Respond to customer inquiries via phone, email, in a timely manner.
- Estimate jobs through our printing software, follow up and enter orders
- Assist with outbound calling to follow up on customer inquiries or issues.
- Maintain a professional demeanor while demonstrating excellent phone etiquette.
- Ensure high levels of client satisfaction by addressing concerns promptly.
Skills
- Must know Printing
- Strong data entry skills with attention to detail.
- Excellent verbal and written communication abilities in English; bilingual skills are a plus.
- Experience in print estimating and client services or customer support roles is .
- Familiarity with office software and computerized systems.
- Ability to manage multiple tasks efficiently while maintaining quality service.
- Strong problem-solving skills and the ability to work independently or as part of a team.
Job Tags
Work at office,