Job Description

Job Description

Job Title : E-Commerce Specialist 

Location : In-Office – Los Angeles, CA 

Schedule : Full-Time; Monday-Friday 8:00am-4:30pm 

Department:  E-Commerce 

Reports To:  Creative Director & COO 

Compensation : $26.00 to $32.00 an hour 

We’re a young contemporary women’s denim brand based in Los Angeles, CA, with a start-up mentality and a fast-paced, collaborative culture. We value upbeat, can-do team players who are eager to support one another and grow with us.

Position Summary

We are seeking a driven and detail-oriented E-Commerce Specialist to manage and grow our B2B online sales channels. In this role, you will oversee wholesale platform operations, maintain accurate product listings and pricing, and support bulk order processing. You’ll work closely with sales and customer service teams to ensure seamless buying experience for our wholesale clients, while identifying opportunities to expand reach and increase revenue.

Key Responsibilities

• E-Commerce & Sales Support: Assist and support the e-commerce and sales associates in daily operations, ensuring smooth execution of tasks and cross-functional collaboration.
• B2B Site Management: Maintain and update online wholesale platforms (e.g., FasionGo, Faire, Joor, NuOrder), ensuring listings, pricing, and policies are current and accurate.
• B2C Operations: Support retail e-commerce tasks as needed including product uploads, order and return processing, customer service, issue resolution, and content creation.
• UX Optimization: Collaborate with overseas web developers to revise and enhance website functionality and user flow for improved customer experience.
• Analytics & Optimization:Monitor site performance using analytics tools and provide data-driven recommendations to improve user experience, conversion rates, and operational efficiency.
• Product Catalog & Asset Management: Handle product catalogs and imagery across all platforms, ensuring accuracy and consistency. Proactively troubleshoot and resolve listing or asset-related issues.
• Cross-Functional Collaboration: Partner with sales and e-commerce teams to support growth initiatives such as site development, SMS/email marketing campaigns, photoshoot coordination, and SEO enhancements.
• Logistics Tracking: Track inbound and outbound shipments from the warehouse, ensuring timely delivery and accurate inventory updates.
• Assist with photoshoot coordination occasionally, based on operational demands.

Note: The role may require occasional support for projects or tasks outside the scope of primary responsibilities.

Qualifications

• Bachelor’s degree in Fashion Merchandising, Business, Marketing, or related field (Relevant industry experience may substitute for formal education).
• 2–3 years of experience in denim apparel or related fashion categories preferred
• Previous experience in wholesale and/or e-commerce operations, ideally in both B2B and B2C environments.
• Familiarity with platforms such as Shopify, Magento, Fashiongo, Faire, Joor, NuOrder, and basic ERP systems (experience with N41 is a plus).
• Highly detail-oriented, organized, and capable of multitasking in a fast-paced, deadline-driven environment.
• Strong interpersonal skills with the ability to build relationships and communicate effectively across departments.
• Proficiency in Excel, Google Sheets, and digital asset management tools; basic knowledge of SEO and email/SMS marketing is a plus.

Benefits

• Medical, Dental, and Vision insurance (HMO and PPO options)
• Accrued paid time off
• 7 Paid Holidays
• 401(k) option
• 3% Company Safe Harbor contribution*
• Pension*
• Sick leave

*Employee eligible after 12-month, full vesting after 6 years.

Eligibility

Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor employment visas at any stage.

Physical Requirements

This role is office-based and involves standard activities such as sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. We’re committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Judy Blue: Judy Blue affirms that inequality is detrimental to our workforce, our customers, and the communities we impact. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Judy Blue is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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