Job Description

Accenture Flex Job Opportunity

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations. You will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities

The Epic Cupid Applications Coordinator will have experience in the Epic Cupid application, with a strong background in managing day-to-day operations, client stakeholder relationships, and cardiology workflows. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Epic Cupid Application Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas:

• Act as a subject matter expert (SME) for Epic Cupid workflows and configurations.
• Support the teams working on other non-Epic cardiology clinical applications, including cardiology PACS.
• Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
• Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
• Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
• Maintain system documentation, including workflows, build specifications, and testing protocols.
• Ensure compliance with HIPAA, data governance, and organizational security policies.
• Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.

On-call rotations will be likely during evenings and weekend. Must be flexible to travel onsite to client site up to 10% if needed.

Basic Qualifications

+ Minimum 6+ years of work experience
+ 3+ years as an Epic Cupid analyst
+ Minimum 3+ years of experience in a client-facing IT analyst role
+ Current Epic Cupid certification
+ HS Diploma / GED Preferred

Preferred Qualifications

+ Bachelor's or Associate's
+ Epic Radiant certification
+ Epic Lumens certification

Compensation

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

Role Location Hourly Salary Range
California $57.50 to $67.60
Colorado $57.50 to $67.60
District of Columbia $57.50 to $67.60
Illinois $57.50 to $67.60
Minnesota $57.50 to $67.60
Maryland $57.50 to $67.60
New York/ New Jersey $57.50 to $67.60
Washington $57.50 to $67.60

Inclusion and Diversity

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in any future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Companys legal duty to furnish information.

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