Overview Esthetician/Waxing Specialist role at City of Fremont. We are seeking beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career and have a passion for the industry, we want to hear from you. Benefits Employee Referrals Employee discounts Flexible schedule Opportunity for advancement Training & development Responsibilities Responsible for implementation of customer service standards for all internal and external clients. Goal is to exceed client expectations from initial inquiry to on-going client relationship management. Responsible for maintaining a clean and professional environment. Accountable for efficient, effective and high-quality service provision following all defined waxing service standards. Support and protect our culture. Other duties as assigned in the spirit of teamwork. Follows safety standards in all aspects of performance of the above functions. Role Context The technician reports to the salon manager/salon lead and is accountable for adhering to all service provisions and sanitation standards. They are accountable for meeting established service protocols and customer service standards focusing on both internal & external customers. Also accountable for informing and educating clients on our service offerings, retail products and membership program, building and retaining clients through social platforms, community engagement & other marketing efforts put forth by management. Minimum Qualifications Required: Current State Licensure (Esthetician, Cosmetologist) A passion for waxing and the beauty industry Time Management Skills Strong communication skills – both written and verbal Flexible and adaptable individual who embraces being a part of a team. Exceptional Customer Service Self-Motivated Core Values Emphasis on People Outstanding Client Service Compassion & Caring Community Partnerships Note: Job postings are listed on this site with independently owned and operated franchised Waxing the City studios. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. #J-18808-Ljbffr City of Fremont
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