A long-standing, family-owned food distribution leader is seeking a hands-on IT Director to oversee all aspects of IT infrastructure, systems, and operations. The company has built a strong reputation for reliability, innovation, and exceptional service to the culinary and hospitality industries. Having invested heavily in technology modernization, the organization is poised for continued digital transformation across its warehouse management, ERP, and e-commerce systems.
This is an exciting opportunity to join a stable, growing organization that values innovation and culture. The IT Director will play a pivotal role in bridging tactical execution with strategic technology leadership, partnering closely with the CIO to evolve systems, drive modernization, and enable continued business scalability.
This is a direct-hire, on-site position located in Philadelphia, Pennsylvania.
The Role You’ll Play
The IT Director will lead the day-to-day management of IT operations, infrastructure, and enterprise systems while helping define the long-term technology roadmap. Reporting directly to the CIO, this individual will oversee a team of eight and serve as the company’s senior-most hands-on technical leader, and be responsible for ensuring uptime, scalability, and secure connectivity across the business.
Oversee daily IT operations, infrastructure management, and end-user support for a 200+ employee organization.
Manage and mentor an eight-person IT team, providing hands-on technical direction and leadership.
Serve as the primary expert for Fortinet switching and Ubiquiti wireless configuration and troubleshooting.
Partner with the CIO to define and execute on digital transformation initiatives, including the company’s migration to Microsoft Dynamics 365.
Manage vendors, including ISP and SOC, to ensure proactive communication and resolution of network issues.
Maintain and evolve infrastructure related to AS/400, WMS, Adobe Commerce, Shopify Plus, and Azure environments.
Develop and manage IT budgets, including distinguishing between CapEx and OpEx expenditures.
Define and enforce IT policies, business continuity, and disaster recovery plans.
Lead by example with a hands-on, problem-solving approach, jumping in to configure, troubleshoot, and improve systems when necessary.
Background Profile:
The ideal candidate is a hands-on technology leader who combines strong networking and infrastructure expertise with the business maturity to drive organizational transformation. This individual will have experience managing teams, vendors, and enterprise environments in mid-sized, fast-paced operations, ideally within distribution, logistics, or manufacturing.
10+ years of progressive IT experience, including at least 3 years in a Director or Senior Manager role.
Strong working knowledge of Fortinet switches, Ubiquiti wireless, and general networking configuration.
Experience managing or supporting Microsoft Dynamics 365, IBM AS/400, WMS, and e-commerce systems (Adobe Commerce, Shopify Plus).
Demonstrated experience with Azure environments, including server management and cloud integrations.
Proven ability to manage budgets, differentiate between CapEx/OpEx, and align IT spend with business goals.
Strong communication skills and the ability to collaborate with both executive leadership and technical teams.
Leadership experience managing and mentoring multi-level IT staff (specifically with junior-mid level, developing teams).
Demonstrated success supporting or leading digital transformation initiatives in a legacy-to-modern environment.
Preferred:
Prior experience in food distribution, manufacturing, or logistics sectors.
Exposure to enterprise security frameworks and SOC management.
Certification in Microsoft, Cisco, or Fortinet technologies.
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