Job Description

Overview

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. The Company has experienced rapid growth and is expanding capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Mail Processor to our team.

Join us in empowering lives through SSAs Employment Support Initiatives. The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, youll play a vital role in supporting this impactful missionhelping people unlock their potential, build confidence, and create brighter futures.

Position

The Mail Processor is responsible for handling all incoming physical mail and fax communications related to beneficiary and Employment Network (EN) matters. This position receives, opens, sorts, and processes mail and faxes, ensuring that documentation is accurately routed to the appropriate staff or department for timely action. The Mail Processor also archives and maintains records of processed correspondence, following established protocols for document retention and privacy requirements. This role requires a high level of attention to detail, strong organizational skills, and the ability to work efficiently with minimal experience required.

Duties and Responsibilities

• Receive, open, sort, and process incoming physical mail and faxes.
• Route documentation to relevant personnel or departments for follow-up or action.
• Archive and maintain records of all processed mail and faxes according to procedures.
• Ensure all beneficiary and EN-related correspondence is handled with confidentiality and accuracy.
• Support document retention practices and comply with privacy and data protection requirements.
• Assist with general clerical tasks as needed.

Requirements

• High School diploma or equivalent.
• 01 years of experience in mailroom, clerical, or office support roles.
• Attention to detail and ability to accurately process and route correspondence.
• Strong organizational and time management skills.
• Familiarity with handling sensitive or confidential documents.
• Ability to work independently and follow established procedures.

Must be able to obtain and maintain an SSA Public Trust Clearance.

Benefits

• Paid vacation & Sick leave
• Health insurance coverage
• Performance bonus programs
• 401K contribution & Employer Match

Additional information for applicants: Create a Job Alert and other typical application steps are available as part of the hiring process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the voluntary self-identification survey. Completion is entirely voluntary. Any information provided will be recorded and maintained in a confidential file and will not be considered in the hiring process.

As set forth in CyberMedia Technologiess Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under applicable law.

If you believe you belong to any protected veteran categories, please indicate by selecting as a government contractor subject to VEVRAA, with classifications of protected categories as follows:

• Disabled veteran
• Recently separated veteran
• Active duty wartime or campaign badge veteran
• Armed forces service medal veteran

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1. OMB Control Number 1250-0005. Expires 04/30/2026.

Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. The information is confidential and will not be used in hiring decisions. For more information, visit the U.S. Department of Labor OFCCP website.

Disabilities include, but are not limited to the following examples:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorders (e.g., lupus, rheumatoid arthritis, HIV/AIDS)
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement
• Epilepsy or other seizure disorder
• Gastrointestinal disorders
• Intellectual or developmental disability
• Mental health conditions
• Missing limbs or partially missing limbs
• Mobility impairment requiring supports
• Nervous system conditions
• Neurodivergence
• Partial or complete paralysis
• Pulmonary or respiratory conditions
• Short stature
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: This survey may take about 5 minutes to complete as part of compliance with Paperwork Reduction Act. This is a standard information collection without requiring response beyond the stated OMB number.

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