Job Description

Overview

Medical Billing Specialist - Accounts Receivable. This hybrid position is based in Ft. Lauderdale, FL. Team members are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the option to work remotely on Mondays and Fridays.

This role is part of the CR BillMax team, providing managed billing services to CentralReach customers to streamline and scale billing and collections across services offered.

Base pay and compensation

The base pay range is $40,000.00/yr - $55,000.00/yr. This role may be eligible for additional incentive compensation, such as bonuses or commissions, where applicable. Compensation will vary based on factors including education, experience, skills, and location.

In addition to base pay, we offer a comprehensive benefits package, including health benefits, PTO, 401(k) matching, paid parental leave, and hybrid work schedules.

Key Responsibilities

• Accounts Receivable & Collections
  • Manage client collections and accounts receivable
  • Follow up on insurance-aged Accounts Receivable
  • Track and resolve discrepancies based on partial payments and contractual obligations
• Claims & Denial Management
  • Review and respond to all claim denials
  • Collect required documentation to facilitate claim processing or appeal
  • Conduct verifications and authorizations as needed
• Patient Communication & Support
  • Communicate patient financial responsibility clearly and professionally
  • Provide support for other billing-related duties as assigned
• Team Workflow
  • Adapt quickly to evolving processes in a flexible and fast-paced team environment
  • Leverage technology platforms to improve billing accuracy and efficiency

Qualifications & Skills

• 1-3 years of relevant experience
• Strong proficiency with computers and billing software systems
• Well-organized with excellent multitasking and time management skills
• Clear, confident communicator with a strong customer service mindset
• Self-motivated with a professional and positive demeanor
• Ability to remain composed and solution-oriented in high-pressure situations
• Experience in ABA billing and collections preferred
• Familiarity with ERA (Electronic Remittance Advice) payment posting preferred
• Analytical thinker who enjoys problem-solving and process improvement

Performance & Metrics

• KPIs such as Accounts Receivable aging resolution rate
• Denial overturn rate
• Timeliness of claim follow-up
• Contribution to team and department goals aligned with CentralReachs mission

Additional Information

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is a recognized industry leader with hybrid offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy. The company emphasizes impact, inclusion, flexibility, and opportunities for career development. We may offer additional incentives and a comprehensive benefits package, including health benefits, PTO, and 401(k) matching. For more information, visit centralreach.com/careers.

The job description originally lists an expected salary range of $40,000 - 55,000, with final compensation determined based on qualifications. This reflects a good-faith estimate and may vary by factors such as education, experience, and location.

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