Job Description

Job Description

Job Description

Front Desk Medical Receptionist

Location: Boston, MA (Fenway)
Company: Evolve Chiropractic & Wellness
Website:
Job Type: Full-Time (40 hours/week) or Part-Time

WHO WE ARE

At Evolve Chiropractic & Wellness , we deliver personalized, high-quality care that puts the patient first. Our multidisciplinary practice combines chiropractic care, physical rehab, and cutting-edge technologies to help patients recover and thrive.

We prioritize quality over quantity , allowing our providers and team to have more meaningful one-on-one time with each patient. Located in the vibrant Fenway neighborhood of Boston—just steps from Berklee College of Music, Northeastern University, and more—we treat a diverse caseload including student desktop workers, sports injuries, musicians, and automotive-related injuries.

We are guided by our core EVOLVE values :

• Excellence – Strive for clinical and service excellence

• Valuable – Provide meaningful, impactful care

• Optimistic – Bring positive energy and outlook

• Learning – Commit to ongoing growth 

• Venerable – Operate with integrity and professionalism

• Exquisite – Pay attention to the small details that create a memorable experience

ABOUT THE ROLE: Front Desk Medical Receptionist

We’re seeking a professional, friendly, and detail-oriented Front Desk Medical Receptionist to join our team. As the first point of contact, you'll help create a positive and welcoming experience for every patient.

This role is ideal for someone who thrives in a healthcare setting , values customer service , and enjoys supporting a clinical team in a collaborative, fast-paced environment.

Key Responsibilities:

• Warmly greet and check in patients

• Collect and input patient information into our cloud-based EMR system

• Assist with sending and collecting digital intake forms

• Schedule and confirm appointments via phone, text, or email

• Answer phones and manage communication with patients in a timely, professional manner

• Verify insurance coverage and manage pre-authorizations, referrals, and clinical reviews

• Process payments for co-pays, coinsurance, and uninsured visits

• Coordinate with clinical staff to ensure smooth patient flow

• Assist with maintaining a clean, organized, and welcoming front office space

• Open and close the office as needed

Qualifications:

• High school diploma or GED required

• 1+ years of experience in medical reception or administration (preferred)

• Experience with electronic health record systems (Genesis a plus)

• Strong communication and interpersonal skills

• Highly organized and detail-oriented

• Able to multitask and prioritize in a busy environment

• Fluency in English required; additional languages a plus

What You Bring:

• Compassion and empathy for patients

• A commitment to 5-star service

• A team-first attitude and collaborative spirit

• Appreciation for functional recovery and holistic care

• Alignment with our EVOLVE values

Benefits:

• 401(k) & matching

• Health, dental, and life insurance

• Disability insurance

• Paid time off (PTO)

• Employee assistance program

• Employee discounts

• Uniform allowance

• Business casual dress code

• Full training provided (EMR & clinic systems)

Bonus Opportunities:

• Mentorship and leadership programs

• Career advancement and development

• Support to open your own successful chiropractic facility (for clinical track staff)

If you’re passionate about wellness, love working with people, and want to be part of a caring, energetic team— we’d love to meet you.

Check out office :
Or email your resume to: recruiting@evolve-chiropractic.com

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