Job Description

Job Description

Job Description

Universus Physical Therapy & Wellness is hiring a part-time employee to serve as a Front Office Medical Receptionist for the company’s growing team. Our Medical Receptionists are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond.

Just a little heads up.

We are looking for someone that wants to be a part of a growing, innovative based, people-centered environment. If you want to learn about physical therapy, healing, wellness and customer service, this position is for you!

This position will begin as Part-Time.

You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. If you are the type of person that will become obsessed with optimizing patients’ results and the front office experience so they can have a seamless experience when they enter the facility, please apply!

You may be someone who can work independently, learn from mistakes, and make decisions on your own but you are also a task-master and enjoy working with a team.

We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH.

Someone who loves learning and problem-solving. If you’re looking to work for a company that allows you to choose your path of growth as the company grows, then you’d be a great fit! This is a dream job for the right person!

We will teach you everything you need to know! We just need you to show up with a willingness to learn, ability to do the work, and a positive attitude. Universus Physical Therapy & Wellness is looking for a long term hire or a student who is looking to work in a place with a flexible schedule and mentorship. We want to create an amazing working relationship that could help the company thrive for multiple years.

Requirements

• Bachelors Degree or in undergraduate program
• 1-3 Years Front Desk experience (Preferred, not required)
• Healthcare Insurance/Billing/Collections Experience (Preferred, not required)
• This position will be performed in a high volume outpatient environment so need to be able to multitask and problem solve quickly. .
• Flexibility is a must. Need to be willing to make changes quickly as needed
• At Universus Physical Therapy & Wellness , our team prides itself in being just that….a TEAM! So, if we’ve got your back, you’ve got to have ours, too!

Job Duties for the Administrative Assistant / Front Desk Include (but not limited to)

• Front Desk Tasks (computer use, answering phones, prepare reports, statistics tracking)
• Schedule New Patient Evaluations
• Check In New Patients and Collect Pertinent Paperwork
• Greet All Patients Like They Are VIPs!
• Check-In / Out all Existing Patients
• Insurance Benefits Check and Authorizations
• Collect Patient Payments
• Schedule Patients Appointments Appropriately
• Have A Lot Of Fun While Making A Difference In Someone's Life!

In addition to a rewarding position with an incredible team, we offer some pretty amazing perks:

• Flexibility with your schedule - Who doesn’t want that?!
• Competitive compensation package, including benefits!
• The best team and support system that you could possibly want.

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture

About the Company

The mission and Vision of Universus Physical Therapy & Wellness

• Mission Statement:
  To empower 50,000 people on Long Island over the next 10 years, so that they can break free from a life of fear and dependence and thrive in everything that they do, beyond what they thought was possible. We will do this through holistic physical therapy, curated wellness programming and education. We will help people uncover their body’s deep imbalances in order to become more confident, resilient, and strong in the face of adversity.

• Vision Statement:
  To grow Universus Physical Therapy into the Premier Holistic PT and Wellness center on Long Island specializing in orthopedic manual therapy and women's health.

Universus Physical Therapy & Wellness Cultural Pillars:

• Internal:
  • Pursue GROWTH and Learning
  • Have an IMPACT on people’s lives and the community as a whole
  • Choose FAITH over fear
  • Conduct your dealings with others with LOVE
  • Connect Emotionally
  • Be Compassionate and Empathetic
  • Be Passionate and Humble
  • Embrace and Drive Change
  • Have FUN- Do not take yourself too seriously
• External:
  • Create WOW Patient Experiences
  • Person First, Patient Second
  • Anticipate, Adjust and Adapt to the Patient's Needs
  • Go Above and Beyond What is Expected
  • Treat Others the Way You Want to Be Treated or you would want someone to treat your Family
  • Communicate Honestly and Openly (Say what you mean and mean what you say)

Sound Like a Good Fit for you? Go ahead and apply

I look forward to hearing from you.

Dr Shaden Ghattas, PT , Owner of Universus Physical Therapy & Wellness

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