Patient Financial Advocate Job at Pacer Group, Robbinsdale, MN

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  • Pacer Group
  • Robbinsdale, MN

Job Description

Job Description

Now Hiring: Patient Financial Advocate

Location: North Memorial Health – Robbinsdale, MN

Schedule: Monday–Friday | 7:30 AM – 4:00 PM | Day Shift

Assignment Duration: 8 weeks

Start Date: October 20, 2025

Pay Rate: $20 – $28/hr

We are seeking an experienced Patient Financial Advocate to join the team at North Memorial Health – Shared Services (Patient Registration Department) in Robbinsdale, MN. This role is ideal for a detail-oriented healthcare professional with strong knowledge of insurance coverage, authorizations, and patient financial assistance programs.

Key Responsibilities

  • Perform financial screening of patients and ensure accounts are cleared for billing
  • Educate patients and families on insurance benefits, billing, and collection processes
  • Obtain insurance authorizations and secure payment arrangements
  • Identify additional payment sources (e.g., Financial Assistance, Medical Assistance programs)
  • Provide accurate cost estimates and ensure excellent patient service

Requirements

  • Education: High school diploma or equivalent (required); Bachelor’s degree (preferred)
  • Experience:
  • 1–2 years in Patient Financial Advocacy, Patient Registration, or Patient Accounting (required)
  • Front-end patient financial interactions/customer service experience (required)
  • EPIC experience (required)
  • Experience communicating with insurance carriers for authorization (required)
  • Preferred Skills: Spanish or Hmong speaking

Job Tags

Immediate start, Monday to Friday, Day shift,

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