Job Description
Job Description
Now Hiring: Patient Financial Advocate
Location: North Memorial Health – Robbinsdale, MN
Schedule: Monday–Friday | 7:30 AM – 4:00 PM | Day Shift
Assignment Duration: 8 weeks
Start Date: October 20, 2025
Pay Rate: $20 – $28/hr
We are seeking an experienced Patient Financial Advocate to join the team at North Memorial Health – Shared Services (Patient Registration Department) in Robbinsdale, MN. This role is ideal for a detail-oriented healthcare professional with strong knowledge of insurance coverage, authorizations, and patient financial assistance programs.
Key Responsibilities
- Perform financial screening of patients and ensure accounts are cleared for billing
- Educate patients and families on insurance benefits, billing, and collection processes
- Obtain insurance authorizations and secure payment arrangements
- Identify additional payment sources (e.g., Financial Assistance, Medical Assistance programs)
- Provide accurate cost estimates and ensure excellent patient service
Requirements
- Education: High school diploma or equivalent (required); Bachelor’s degree (preferred)
- Experience:
- 1–2 years in Patient Financial Advocacy, Patient Registration, or Patient Accounting (required)
- Front-end patient financial interactions/customer service experience (required)
- EPIC experience (required)
- Experience communicating with insurance carriers for authorization (required)
- Preferred Skills: Spanish or Hmong speaking
Job Tags
Immediate start, Monday to Friday, Day shift,