Job Description

Estimator/Customer Service Representative A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Greenville/Greer area is looking for an experienced Estimator/Customer Service Representative. We have a fast paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer. This is where our Customer Service Team comes in! Our Estimator/Customer Service Representatives works closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Responsibility Overview: Prepare estimates for all production jobs based on customer specifications as received from Outside Sales Representatives, Customer Service Representatives, and General Manager/Owner. Price all production work using proven standards. Estimate non-standard work in conjunction with the owner or the general manager. Train Outside Sales Representatives and Customer Service Representatives on options for improving quality while lowering prices of jobs for presentation to customers. Process customer orders in a courteous, efficient and timely manner. Provide service to customers in our office, over the telephone and by email. Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects. Skills we are looking for: A positive, very detailed oriented people pleaser A willingness to be proactive and take action Excellent communication skills (verbal & written) Strong computer skills Team player that can work with others to deliver a project on time Skills desired, but not required: Previous experience in business to business Printing and signage experience Experience with PrintSmith Vision Benefits and compensation: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment If this sounds like you, please email your resume to opportunities@PIPgsp.com and we will review your qualifications. If it looks like a good fit, the next step would be a phone interview. PIP, Inc.

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