Social Media Manager Job at ICX Group, Jacksonville, FL

dHhPWGZxUTBFS21tditYbE9xSjQ3Q0o5
  • ICX Group
  • Jacksonville, FL

Job Description

Job Description

Social Media Manager

Full-Time, On-Site – Jacksonville, FL

Overview

Our client is seeking a Social Media Manager to lead and grow the online presence for multiple healthcare practice locations. This role is a blend of strategy and hands-on execution —from shaping campaign direction to rolling up your sleeves with day-to-day content creation and engagement.

The ideal candidate is a confident, creative self-starter who thrives in a collaborative environment and brings both big-picture thinking and attention to detail.

Key Responsibilities

Content Creation & Strategy

  • Develop, plan, and publish engaging static posts and short-form videos across multiple locations.
  • Balance long-term campaign planning with daily posting and storytelling.
  • Rotate content types: patient transformations, testimonials, provider features, educational content, and trending formats.
  • Maintain consistency with brand voice, visual identity, and compliance standards.

Community Engagement & Reputation Management

  • Monitor and respond to comments, reviews, and messages across all platforms.
  • Foster authentic conversations while upholding a professional, approachable tone.
  • Partner with internal teams to address sensitive feedback or concerns.

Patient Reviews & Testimonials

  • Encourage reviews and testimonials by engaging with patients in person.
  • Support strategies to increase review volume and quality across Google and social platforms.
  • Collaborate with video production to capture impactful patient stories.

Collaboration & Campaign Alignment

  • Partner with marketing leadership to align organic content with paid campaigns.
  • Track performance, analyze engagement, and optimize posting strategies.
  • Shadow patient processes to better understand journeys and create authentic narratives.

Qualifications

  • 2+ years of experience in social media management or digital marketing.
  • Strong knowledge of Facebook, Instagram, TikTok, and YouTube.
  • Excellent communication skills, both written and verbal.
  • Ability to manage multiple accounts and priorities with detail and organization.
  • Creative thinker who can adapt trends into brand-consistent storytelling.

Preferred

  • Experience in healthcare, regulated industries, or professional services.
  • Familiarity with SEO, A/B testing, and audience targeting.
  • Experience with healthcare software (a plus).
  • Certifications in social media strategy (Hootsuite, NISM, etc.).

What We Offer

  • Competitive salary based on experience
  • 401(k) with employer match
  • Health, dental, and vision insurance
  • Paid time off
  • Monday–Friday daytime schedule (no evenings or weekends)
  • A collaborative, mission-driven environment where creativity directly impacts lives

Work Environment

This is a full-time, fully on-site role based in Jacksonville, FL . You’ll work closely with marketing leadership and creative teammates in a fast-paced environment where strategic thinking and hands-on execution go hand in hand.

Job Tags

Full time, Monday to Friday, Weekend work, Afternoon shift,

Similar Jobs

PowerToFly

Private Wealth Management Client Service Associate - Proficiency: Mandarin Job at PowerToFly

 ...service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular...  ...Proactively participate in firm initiatives directed by local management Regularly seek opportunities to use firm resources for peer... 

PepperPointe Partnerships

Registered Dental Hygienist- Slone Dental Job at PepperPointe Partnerships

The Opportunity : Join Our Team at Slone Dental! Position: Full-Time Hygienist Location: Lexington, KY Schedule : 4 days...  ...dental cleanings and examinations. Educate patients on oral hygiene practices. Assist in the diagnosis and treatment planning for... 

William Blair

Lead AI Delivery Manager Private Wealth Job at William Blair

 ...A financial services firm based in Chicago is looking for a Lead Technology Project Manager AI to spearhead strategic AI initiatives aimed at enhancing client engagement and advisor effectiveness. The ideal candidate will possess significant project management experience... 

UnionMain Homes

Graphic Designer Job at UnionMain Homes

 ...UnionMain Homes is seeking a talented and detail-oriented Graphic Artist to support our marketing and sales initiatives. This role...  ...communities, and lifestyle offerings. The ideal candidate has strong design fundamentals, production experience, and a portfolio that... 

Lightpath

Intern - FP&A Job at Lightpath

 ...Intern - FP&A Job ID: 1332888300 Location: Wakefield, MA 01880 Lightpath is one of the largest competitive local exchange...  ...and PowerPoint. Knowledge of Hyperion/Essbase, Oracle, Salesforce preferred. Proficient in interpreting business and technical...